Privacy Policy

This Privacy Policy aims to help you have a clearer picture of how we collect, use, and disclose your information. When you continue to use our services, you give consent to our treatment of your data as outlined in this Privacy Policy. If you frown upon the way we handle your data, you ought not to use our services.

Data controller and representative

Through its website (the “Website”) and its desktop applications and mobile applications (the “Application”), Groundsoftware implements the processing of personal data listed below.

Please read carefully the following privacy policy which provides you, as the user of the Website and/or Application (the “User” or “You”), with the relevant information regarding the various processing of personal data implemented by Groundsoftware, in accordance with GDPR.

Data processing implemented by Groundsoftware

When the User visits to our Website, or purchases a Groundsoftware product through the Website or the Application, or use our products, Groundsoftware implements a processing of personal data as follows:

Personal data collected

Regarding this processing, Groundsoftware collects the following personal data through the collection forms in the ordering process or other processes.

Purpose and legal basis of the processing

Groundsoftware uses the information we collect about you for the following purposes:

· In order for Groundsoftware to provide the User with the ordered product(s);

· For the performance of a contract to which the User is party, in accordance with Article 6.1.b of the GDPR and the collected data are necessary in order for Groundsoftware to identify and bill the User and to charge its bank card number;

· For Verifying your identity and Providing customer service or support;

· Analyze your use of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.

Recipients of the personal data

We may also transmit your personal information with companies that help us to run our business by processing personal information on behalf of us for the purposes identified above. Such companies include providers of payment processing services, server services providers, data analysis services providers, fraud prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.

In addition, Groundsoftware may disclose the User's personal data:

if Groundsoftware is under a duty to disclose or share such personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of its business, its customers or others; and to successors in title or replacement operators of all or part of Groundsoftware's respective businesses.

Transfer of personal data

The collected personal data may be transferred by Groundsoftware to recipients which are located outside the European Union and such destinations may not have laws which protect the User's personal data to the same extent as in the European Union.

Groundsoftware ensures that the User's personal data processed by Groundsoftware or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.

Duration of the storage

Groundsoftware will store the collected personal data for the duration of the contract and 60 days after the termination of the contract. Beyond this duration, in order for Groundsoftware to be able to demonstrate the existence of a right or a contract or a legal obligation, the relevant personal data will be stored through intermediary archives for a duration that will not exceed what is strictly necessary regarding the purpose of the storage and in accordance with the applicable legislation.

Regarding banking information, said information will be deleted once the payment has been processed and has become effective. Withdrawal time period could additionally apply. The number and the expiration date of the credit card number (not the CVV security code) could be stored through intermediary archives for evidence purposes in case of a claim regarding the payment, for the duration provided by Article L. 133-24 of the French Monetary and Financial Code (13 months or 15 months in case of deferred charge card).

Processing of personal data related to comments areas

When the User decides to comment a Groundsoftware product through the Website or the Application, Groundsoftware implements a processing of personal data as follows:

Personal data collected

Regarding this processing, Groundsoftware collects the following personal data:

· Email address;

· Name or nickname;

· profile photo;

· Other potential personal information provided by the User through its comment (age, location, etc.);

· The content of your comment.

Purpose and legal basis of the processing

This processing is implemented by Groundsoftware in order to improve its products and provide the consumers and potential consumers with a better and transparent information about the Groundsoftware products. Said comments and the related personal data are provided by the User on a voluntary basis so that the processing of the collected personal data relies on the User's consent.

Groundsoftware may use the comments (with your relevant information) you post for marketing purpose in order for others to better understand and use our products.

Recipients of the personal data

Groundsoftware may transmit the collected personal data to third party email delivery service providers, social medias, other marketing platforms and service providers .

Transfer of personal data

The collected personal data are transferred by Groundsoftware to recipients which are located outside the European Union and such destinations may not have laws which protect the User's personal data to the same extent as in the European Union.

Please find below the relevant information on transfer:

· Groundsoftware may transfer the collected information to providers of third party email delivery service to send promotion emails, to other marketing platforms and service providers to complete relevant service.

· Groundsoftware may store the collected information on the servers leased from providers of third party server service.

Groundsoftware may use third party track tools(such as Google Analytics) to track the information on the user's operation to the advertising emails, such information will be stored in third party servers. Such third party track tools may send the data analysis report to Groundsoftware for Groundsoftware's above mentione.

Duration of the storage

Groundsoftware will store the collected personal data for not more than 5 years after the collection.

Processing of personal data related to newsletters and advertising emails

The User may want to subscribe to Groundsoftware's newsletter in order to be provided with information and news regarding Groundsoftware products. In this case, Groundsoftware implements a processing of personal data as follows:

Personal data collected

Regarding this processing, Groundsoftware only collects your provided information such as the User's email address, name or nickname, country, preferred product, and your operation to the promotion emails.

Purpose and legal basis of the processing

Groundsoftware implements the processing of personal data in order to provide consumers and potential consumers with information and news regarding Groundsoftware products.

The subscription to Groundsoftware's newsletter and the related provision of personal data is made on a voluntary basis so that the processing of the collected personal data relies on the User's consent.

Recipients of the personal data

Groundsoftware may transmit the collected personal data to providers of email delivery serviceand other service providers such as data analysis providers and server providers.

Transfer of personal data

Please find below the relevant information on transfer:

· Groundsoftware may transfer the collected information to providers of email delivery service providers to send newsletters or promotion emails.

· Groundsoftware may store the collected information on the servers leased from providers of server service.

· Groundsoftware may use third party track tools(such as Google Analytics) to track the information on the user's operation to the advertising emails, such information will be stored in third party servers. Such third party track tools may send the data analysis report to Groundsoftware for Groundsoftware's above mentioned

Duration of the storage

Groundsoftware will store the collected personal data for 3 years from their collection or from the last contact from the User (whichever is later).

At the end of this 3 years time period, Groundsoftware may contact the User in order to know if the User wishes to keep receiving commercial information from Groundsoftware. In case Groundsoftware would not receive any positive and explicit answer from the User, the personal data would be deleted or archived in accordance with the applicable legislation.

Cookies and trackers

When the User consults the Website and/or the Application, Groundsoftware implements cookies and other trackers on the User's device.

For additional information on cookies and trackers, please read Groundsoftware's cookies policy.

Revision of this Privacy Policy

Occasionally, we may change this privacy policy (or other documents related to privacy policy) to allow Groundsoftware to use or share your personal data in a different way. If we do, the links to the policy on our websites (which are generally found in the footer of the website) will indicate that the policy has been changed. For new users, the change will become effective upon posting. For existing users, if the change is significant, it will become effective 30 days after posting. We encourage you to periodically review the privacy policy for the latest information on our privacy practices.

Contacting Groundsoftware

If the User needs to contact Groundsoftware for any reason (including to exercise any of its rights in relation to data protection as set out above) please contact support@groundsoftware.com.